We recognise that every strata scheme is different and there's no one size fits all approach to a customers needs. Our service offering is divided into a core service and value-add offering. The core offering meets the needs of most established strata schemes that don't need extra help. The value-add offering caters for schemes that have specific projects in mind or are looking to save money on levies long term. Of course, our services can be tailored to suit your needs.
We understand that property is one of the most significant assets Australians use to contribute to their overall wealth. To us, the financial management of a strata scheme is the single most important aspect that tells a story about how well a scheme is managed, and, if it's deriving value for you. We treat your strata schemes finances with the utmost care, transparency and attention as we would our own.
By taking this approach to financial management, we're often able to reduce levies whilst improving the property and your lifestyle.
Our university educated team stays abreast of the latest construction and property and legislative developments that impact strata schemes. Our team maintains an active interest in property investment in Australia, with several being property investors and active committee members within their own strata schemes.
We limit the number of plans that an individual manager has within their portfolio to ensure you have service continuity, a manager who understands your property in depth, and a single friendly face you can rely on.
Our focus is on servicing low and high rise residential strata schemes in NSW.
We're experienced in managing strata schemes of various sizes from simple 5 lot schemes, right through to sophisticated community schemes with mixed use areas, shared facilities and building management committees.
We have the skills to service commercial and retirement village strata schemes, however, our focus remains primarily on residential strata schemes.
Strata and building management services are so closely related that they're often confused for being one in the same. Whilst related, the two differ in their functions, to the extent that a clear distinction is drawn between them in legislation.
The owners corporation is ultimately responsible for the management and administration of the scheme, and the maintenance, control and use of common property. When we consider the responsibility of the owners corporation, the two main responsibilities can be summarised as scheme administration and common property management.
Administration of the scheme typically involves managing finances, keeping records, taking out insurances, governing the by-laws, communicating with owners/residents, ensuring compliance with the law and holding meetings to vote on matters that concern owners. These are the functions that a strata manager most commonly undertakes on behalf of the owners corporation.
In contrast, a building manager is a person who assists the owners corporation exclusively in functions of managing common property. For example, controlling visitor parking, organising for hallways to be cleaned, and arranging for a plumber to repair a hot water system. The skills involved in building management primary revolve around property maintenance.
Put simply, a strata manger manages the scheme, a building manager manages property.
It's critical to the success of a strata manager to understand what common property maintenance entails. Similarly, a building manager needs a good understanding of the concepts of strata management as they pertain to finances, what constitutes common property and high level problem solving skills in order to fulfil their role. The best strata and building managers demonstrate in-depth expertise across both areas, and the impact of one on the other.
We offer both strata management and building management services to deliver maximum value for your money. Both are designed to work together, however we recognise that it might not not always be practical or feasible for customers to adopt both. Our strata management services can be tailored to suit your needs and if necessary, we'll work with your existing building management provider. That's collaboration in action.